Reference

How 77rp3k Handles Your Personal Data

This page covers exactly what data we collect when you use your 77rp3k account, how we store it, and what rights you have over it.

Account data protectionDANA, OVO, GoPay wallet privacyCookie and device dataYour right to request changesIndonesia-eligible access
77rp3k How 77rp3k Handles Your Personal Data
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you have a question about how your data is handled, want to update your account details, or need to request a copy of what we hold, our support team is the right starting point. We respond to privacy-related requests through the channels below. For wallet-linked queries — such as which transaction records are stored against your DANA or OVO account — our team can walk you through exactly what's on file.

Team online

Live Chat

Reach us directly through the live chat widget in your account dashboard. This is the quickest path for data queries tied to your active session or recent wallet activity.

Email Support

Send your privacy request or data-access question to our support email. Include your registered account details so we can locate your records without delay.

In-App Help

Open the Help section inside the 77rp3k mobile interface and select Account and Privacy. You can submit a data request form directly from there without switching apps.

DATA HANDLING PRACTICES

How We Keep Your Account Data Safe

Your account security starts at login and runs through every transaction. We use SSL encryption on all data in transit, which means your details travel between your phone and our servers in a protected state — this applies whether you're on a browser or using the mobile interface. Cookies and local storage help us remember your session so returning logins are faster, and you can manage cookie preferences through your browser settings at any time.

Encryption in Transit All data moving between your device and our platform is protected by SSL. This covers login credentials, account updates, and payment instructions sent through DANA, OVO, or GoPay.
Cookie Management We use session cookies to keep you logged in across pages and functional cookies to remember your wallet preference. You can clear or block cookies through your browser or device settings at any point.
Data Retention Rules We keep your account data while your account is active. After closure, we retain records for the period required under applicable regulations, then delete or anonymise them.
Access and Correction Rights You can request a copy of the data we hold on you, ask us to correct inaccurate details, or ask us to delete data where no legal retention obligation applies. Contact our support team to start that process.

Your Privacy Questions, Answered Directly

These are the questions we hear most from account holders about how their data is handled. If your question isn't here, reach out through live chat or email and our team will respond with the specifics tied to your account.

We collect your name, email, phone number, and any payment method you connect — such as DANA, OVO, or GoPay. We also log your device type and session data from the moment you first access the platform.

We store the wallet reference you provide for transaction processing. We do not store full wallet credentials. Payment processors handle authentication directly through their own secure systems.

Yes. Contact our support team via live chat or email with your registered account details. We'll locate your records and provide a summary of what's held against your profile.

We retain records for the period required by applicable regulations after account closure. Once that period passes, your data is deleted or anonymised so it can no longer be linked to you.

We share data only with service providers needed to operate your account — including e-wallet processors for DANA, OVO, and GoPay transactions. We do not sell your data to external parties for marketing.

Open a request through live chat, email, or the in-app Help section under Account and Privacy. Correction requests are handled by our support team. Deletion requests are reviewed against any active retention obligations before we action them.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.